Privacy Policy

Blessed Home Healthcare Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our contact forms.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Inquiry Details: Subject and message content you submit through our contact form.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected automatically via cookies and similar technologies.
• SMS Consent: Your consent to receive SMS communications from us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Send quotes, appointment confirmations, and service updates via SMS or email (only when you have opted in).
• Improve our website and services.
• Comply with applicable legal obligations.
• Contact you about employment opportunities you have expressed interest in.

3. SMS Communications

By checking the SMS consent box on our contact form, you agree to receive text messages from Blessed Home Healthcare Inc. at the phone number you provide. Message types include: service quotes, appointment reminders, service updates, and customer support responses.

• Message frequency: Varies based on your inquiry and service needs.
• Message and data rates may apply depending on your mobile carrier and plan.
• To opt out: Reply STOP at any time to cancel future messages.
• For help: Reply HELP or contact us at info@blessedhhealthcare.com.
• We do not sell or share your phone number with third parties for their marketing purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website and CRM (e.g., GoHighLevel) under strict confidentiality agreements.
• Legal Requirements: When required by law or to protect the rights, property, or safety of our company, clients, or others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly without cookies.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@blessedhhealthcare.com.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Blessed Home Healthcare Inc.
1301 York Road, Suite 800 #1059
Lutherville, MD 21093 United States
Phone: 443-775-7554
Email: info@blessedhhealthcare.com